Shipping Policy

Effective Date: August 18, 2026

At Pretty Little Clicks, we want your order to arrive safely and as quickly as possible. Please review the information below regarding order processing, shipping, and delivery.

1. Order Processing

Orders are typically processed within 2–5 business days after payment is successfully received.

Please note that weekends and holidays are not considered business days.

During holidays, sales, or periods of high order volume, processing times may take longer. We appreciate your patience during these times.

2. Shipping Times

Once your order has been processed and shipped, estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery estimates are:

• United States: 3–7 business days after processing

• International Orders: 7–21 business days after processing

These are estimates, not guaranteed delivery dates.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on the items ordered, shipping destination, and available shipping method.

From time to time, Pretty Little Clicks may offer free shipping promotions or discounted shipping.

4. Tracking Information

When available, tracking information will be provided after your order ships.

Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

5. Delayed Orders

Occasionally, orders may be delayed because of:

• Severe weather

• Holidays

• Carrier delays

• High shipping volume

• Incorrect or incomplete addresses

• Customs processing for international orders

• Other circumstances outside our control

If your package is delayed, please check your tracking information first. If you believe your package may be lost, contact us and we will do our best to assist you.

6. Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order has not yet shipped and you notice an incorrect address, please contact us as soon as possible.

Once an order has shipped, we may not be able to change the delivery address.

7. Lost, Stolen, or Missing Packages

Once a package has been marked as delivered by the shipping carrier, Pretty Little Clicks is not responsible for packages that are lost or stolen after delivery.

If your package shows as delivered but you cannot locate it, please:

1. Check around your delivery location.

2. Ask household members or neighbors.

3. Contact the shipping carrier.

4. Contact us if you need additional assistance.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photographs of the damaged item and packaging.

We will review the situation and work with you to determine an appropriate resolution.

9. International Shipping

International customers may be responsible for customs duties, import taxes, or other fees charged by their country's customs authorities.

Pretty Little Clicks does not control these fees and cannot guarantee the amount charged.

International delivery times may vary due to customs processing.

10. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about your order or our shipping policy, please contact us through the contact information provided on our website.

Thank you for shopping with Pretty Little Clicks! 💕